Annie's Testimonials
Jennifer Menken-Re/Max Realty Affiliate, Reno
“I love it when my clients choose Fidelity National Home Warranty. Annie Grogan’s
customer service is spectacular and the product is the best on the market.”
Alan Hoffman, Broker/Owner-HomeGate Realty, Reno
I always use Fidelity National Home Warranty for peace of mind, knowing my clients are in good hands. Fidelity stands behind its home warranty. There are other companies to choose from but none offer the strength and service Fidelity does. I pay for everyone of my buyers home warranties. I believe it is that valuable and the BEST Gift to give a new homeowner. Annie is the very best, that is to say I would gladly want Annie on my team—Hang on, she is on my team! She is always there to help. She has never let us down! :)”
Don Dee’s—Ferrari Lund Real Estate
“Service from Fidelity National Home Warranty is always good for my clients. I love working with Annie. She definitely works hard and goes above & beyond.”
Leandra Carr–Lahontan Properties, Silver Springs
“Why do I use Fidelity? Personal service. Anything goes wrong, it gets handled with a smile. Any questions needing answers...answered with a smile. Great follow up, great coverage, great attitude. Have had a horrible experience this last year with another company, and I can say you are BY FAR the BEST I have seen. No excuses. If it’s not covered, it’s in plain English, not hidden, just explained. Annie has made it easy to tell my clients they need this service. I know they will be taken care of with Fidelity. The newsletters are great, the marketing tools are great, but your people, and Annie in particular make it a pleasure to do business with you!”
Michelle Sturge—Chase International, Reno
“You know I love you and your great service!!! I just put the check in the mail for my personal renewal for another year. My husband and I can’t believe how much has been covered. We can’t afford NOT to renew!
Elizabeth Shorrock-Buyer Agents—Remaklus Realty, Reno
“I have found the coverage offered by the two or three home warranty companies I have
used are very similar and pricing is also comparable. The difference between the companies I have used in the past and Fidelity National Home Warranty is the service provided by Annie Grogan. Before using Fidelity, I was loyal to another company that was used by my office. A colleague of mine used Annie for a policy and was so pleased with the level and quality of her service that he recommended I give her a try. He was right! Annie is so responsive to questions and has quickly handled any issues my clients have encountered. In addition, Annie offers service beyond the sale, providing my clients and me with information helpful in keeping warranties in place. Her frequent visits to the office
are also much appreciated.”
Trish Thiele-Keller Williams, Reno
“Annie has been helpful with claims that have been submitted. We appreciate her personalized customer service.”
Jody Foley–Coldwell Banker Best, Dayton NV
“I use Fidelity National Home Warranty because Annie Grogan provides exceptional
customer service!”
Lora Rehberger, Realtor, HomeGate Realty, Reno
“The phrase ‘Above and Beyond’ describes Annie's daily work ethic and dedication to her clients and customers. She always strives to exceed expectations. She works hard to
problem-solve, thinks creatively and, most of all, she truly cares about her clients.
I have had the pleasure to work with Annie for the last 5 years, and I can truly say that I know she cares about my clients, just like they are her own. It is so refreshing to have someone who shares my philosophy on customer service. Because of Annie, Fidelity National Home Warranty is the only home warranty company that I will ever purchase for my clients. I know that my clients will have a great experience EVERY time. Allow Annie to exceed your expectations - you will be impressed!”
Kathy Tatro-Coldwell Banker Best Sellers, Carson City
There is no better troubleshooter than Annie Grogan. I've know her for 8 years. She ALWAYS goes the extra mile and ALWAYS with a smile. Annie Keeps me appraised of everything being done for a client. She is the best! Plus she is lots of fun and brightens our day when she stops by the office.
Angeles Wanco-Dickson Realty, Reno
Annie is wonderful. She gives the best customer service. My clients love Fidelity's product and service. Annie is friendly, handles my clients personally and keeps me informed. I love doing business with her.
Patti Davidson-Remax Affiliates, Reno
Annie is always there for me and my clients. Over the years she has provided me with excellent service and I have come to trust and believe in her and Fidelity Home Warranty. Annie is very prompt and reasonable.
Patty Wildes -Ferrari Lund RE, Reno
Annie is very responsive, pleasant to work with and bright as can be. I've never found
better service!
Ron Brown-Realty 500 First Choice, Reno
My clients think Annie walks on water. In my 20 years as a Realtor, I can honestly say
that she's the BEST I’ve ever worked with and Fidelity certainly saves my clients lots of
money!
